Privacy Policy

Version 1.1 · effective 7/29/2026

Legal document

Astrum Mobility s.r.o. · Information pursuant to Articles 13 and 14 GDPR · effective from 29 July 2026

Controller of personal data

Astrum Mobility s.r.o., Company ID No. 23866373, Slovanské údolí 626/107, 318 00 Plzeň, Czech Republic. Contact: info@astrum-mobility.cz, +420 739 639 919.

What data we process and why

We process identification and contact data, data on your enquiry, order, contractual and service relationship, accounting data and technical data on the use of the website. The scope always depends on which service you use.

  • Handling of an enquiry and communication prior to concluding a contract.
  • Conclusion and performance of a purchase, service or other contract.
  • Fulfilment of accounting, tax and other legal obligations.
  • Complaints, servicing, protection of rights and security of systems.
  • Marketing and optional cookies only under the conditions laid down by legal regulations.

Health data

We process data on health status and mobility limitations only where they are necessary for the requested individualisation of the product or service, and as a rule on the basis of separate explicit consent. A general enquiry is available even without this consent.

Recipients and transfers

The data may be accessed, to the necessary extent, by authorised staff and contracted providers of IT, accounting, legal, manufacturing, assembly, logistics or service services. We do not sell personal data. In the event of any transfer outside the EEA, we will ensure an appropriate legal mechanism.

Your rights

In particular, you have the right of access, rectification, erasure, restriction of processing, portability, objection and withdrawal of consent. A complaint may be lodged with the Office for Personal Data Protection. Please send requests to info@astrum-mobility.cz.

Cookies

Necessary cookies may be used without consent. Analytical, preference and marketing cookies are activated only after prior consent, which can be changed at any time in the cookie settings.

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